Shipping & Returns
National shipping costs have a value of € 3,99. At the end of your order, the shipping costs will be calculated based on your choice.
For this moment we do not ship to Canary Islands. Please put in contact with us.
We ship internationally to Europe for a value cost of 9.99€ , please contact us at info@thebimbary.com to calculate the shipping costs for other countries. Keep in mind that your package may suffer an additional cost in customs depending on your country.
The usual delivery times are 24h / 48h for national shipments. To know the delivery times for international shipments, we will notify you when you place the order or write to us.
Return & Exchange Policy
Our priority is that you love everything you receive, you have a period of 14 calendar days to cancel your purchase. Keep in mind that the shipping costs are on your part. If you have any questions you can send us an email to info@thebimbary.com.
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We take care of each shipment in detail, if you have received a defective product, do not hesitate to write to us. Keep in mind that everything is done by hand, each candle is different and may have a defect due to its nature or the resins that have bubbles that are characteristic of the material, in this case we do not accept returns or exchanges.